Qué vas a aprender
- Abrir una conversación sobre seguir un envío con una frase clara y adecuada al contexto.
- Usar vocabulario específico de seguir un envío para dar o pedir la información central.
- Confirmar nombres, números, tiempos o próximos pasos sin depender de traducciones literales.
- Pedir aclaraciones y reformular cuando no entendés una parte de la respuesta.
- Cerrar el intercambio dejando claro qué va a pasar después.
Vocabulario esencial
palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the exchange?”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“I have a question about the receipt.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the recipient?”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Let’s check the size before we continue.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“I have a question about the delivery.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the signature?”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“The card is the part I’m not sure about.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“I have a question about the order.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the stock?”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the tracking number?”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“I have a question about the product.”palabra útil para preguntar, pagar, cambiar o reclamar una compra
“Could you confirm the price?”Frases que realmente podés usar
When will it be delivered?
Could you recommend something similar?
Just to confirm, we’re talking about seguir un envío.
Can I try this on?
Is there a discount on this item?
Do I need the receipt?
I’d like to return this.
The delivery was marked as attempted.
What happens if that changes?
Thanks — that was the part I wasn’t sure about.
Could you write that down for me?
Is there a deadline I should know about?
Is there anything else I need to bring or prepare?
Diálogo realista
Customer: Hi, I was hoping you could help me with something.
Assistant: Certainly. What information do you already have?
Customer: When will it be delivered?
Assistant: Right. Let’s start with the exchange, because that usually determines the next step.
Customer: Okay. Could you explain how the receipt works here?
Assistant: Yes. We normally confirm the receipt and then update the recipient.
Customer: That makes sense. Can I confirm exactly what happens next?
Assistant: Exactly. After that, we’ll record the size and you’ll receive confirmation.
Customer: Could you recommend something similar?
Assistant: That’s a good question. If the delivery changes, let us know as soon as possible.
Customer: Got it. I also have the signature with me in case you need it.
Assistant: Yes, keep it handy. Someone may ask you to confirm it later.
Customer: Just to confirm, we’re talking about seguir un envío.
Assistant: Sure. The card is simpler than it sounds; there are only two things to remember.
Customer: That’s helpful. I understand the general idea; I just want to avoid missing one important detail.
Assistant: Right. In a real conversation, catching the order and the next action is usually enough.
Customer: Can I try this on?
Assistant: If you need to follow up, refer to the stock so the next person can see the history.
Customer: Before I go, can I confirm the tracking number as well?
Assistant: Yes. Nothing else changes there.
Customer: I have one final vocabulary question about the product. What should I listen for?
Assistant: Of course. You’ll usually hear “product” together with a date, number or next action. If you miss it, ask the person to repeat that specific part.
Customer: That’s much clearer now. I appreciate your time.
Assistant: Of course. Good luck with everything.
Cómo suena en inglés natural
Escuchá la función, no cada palabra
En una conversación sobre seguir un envío, identificá primero si la otra persona está pidiendo un dato, confirmando algo o indicando un próximo paso. Esa función te ayuda a responder incluso si no entendiste una palabra secundaria.
Confirmar es parte de una conversación natural
“Just to confirm…” y “So, if I understood correctly…” son recursos normales en inglés profesional y cotidiano. Sirven para reducir errores, no para demostrar inseguridad.
Usá bloques de lenguaje reutilizables
No memorices el diálogo completo. Elegí dos frases del bloque anterior y combinalas con vocabulario como “exchange”, “receipt” o “recipient”. Así podés adaptarte si la conversación cambia.
Errores comunes de hispanohablantes
✕ I have a doubt about this.
✓ I have a question about this.
“I have a question” es la opción natural para introducir una consulta concreta.
✕ Can you repeat me that?
✓ Could you repeat that, please?
Con repeat, lo natural es usar directamente el objeto: “repeat that” o “say that again”.
✕ I want that you check it.
✓ I’d like you to check it.
Evitá copiar estructuras del español. En inglés cambian tanto la construcción como el registro de cortesía.
✕ Tell me the exchange.
✓ Could you tell me about the exchange, please?
Agregar could y please hace que un pedido de información suene mucho más natural.
Mini práctica
Respondé las seis actividades. La corrección aparece en el momento y al final vas a ver tu resultado.