Qué vas a aprender
- Abrir una conversación sobre hablar de contraseñas con una frase clara y adecuada al contexto.
- Usar vocabulario específico de hablar de contraseñas para dar o pedir la información central.
- Confirmar nombres, números, tiempos o próximos pasos sin depender de traducciones literales.
- Pedir aclaraciones y reformular cuando no entendés una parte de la respuesta.
- Cerrar el intercambio dejando claro qué va a pasar después.
Vocabulario esencial
verificación
“The verification code never arrived.”permiso
“Do I need permission to use this area?”administrador/a
“Please ask an administrator for access.”autenticación
“Two-factor authentication is enabled.”audio
“The audio keeps cutting out.”cuenta
“I’d like to open an account.”software
“The software needs an update.”subida / carga
“The upload is taking longer than expected.”contraseña
“I forgot my password.”pantalla
“Can you see my screen?”ticket / boleto
“Where can I buy a ticket?”descarga
“The download finished successfully.”Frases que realmente podés usar
I can’t access my account.
Could you grant me permission to this folder?
I’ve already tried resetting the password.
I’ll open a support ticket.
Let me walk you through it.
The file is still uploading.
I’m getting an error message.
The issue started after…
Could we confirm the exact time and date?
Thanks — that was the part I wasn’t sure about.
Who should I contact if I have another question?
Would you mind saying that one more time?
Is there a deadline I should know about?
Diálogo realista
User: I can’t access my account.
Support: Thanks. That helps narrow it down.
User: Could you grant me permission to this folder?
Support: Of course. I can help with that.
User: Sorry, I didn’t quite catch that. Could you say it again?
Support: Of course. I’ll say it more slowly.
User: I’ve already tried resetting the password.
Support: Okay. Thanks for explaining that.
User: I’ll open a support ticket.
Support: Thanks. That helps narrow it down.
User: Let me walk you through it.
Support: Thanks. That helps narrow it down.
User: Before we finish, I want to make sure I understood the important part.
Support: Of course. Repeat the key information in your own words, and I’ll tell you if anything needs correcting.
User: Okay. If I miss a word, is it fine to ask the other person to repeat just that part?
Support: Absolutely. You can ask them to repeat it, say it more slowly, or write it down if that would help.
User: That’s useful. I sometimes understand the general idea but worry that I missed one important detail.
Support: That happens often. Focus first on names, times, numbers, places, and the action you need to take next.
User: So I don’t need to understand every single word to keep the conversation moving.
Support: Exactly. A short clarification question is usually better than guessing or staying silent.
User: And if I need a moment to think, can I say something like “Let me check”?
Support: Yes. “Let me check,” “Give me a second,” and “Just to confirm” are all natural ways to buy a little time.
User: Great. I feel much more confident about handling this kind of conversation now.
Support: Good. Keep the useful phrases short, practise them out loud, and adapt them to the details you actually need.
User: No, that covers it. Thanks for your help.
Support: You’re welcome. Have a good day.
Cómo suena en inglés natural
Escuchá la función, no cada palabra
En una conversación sobre hablar de contraseñas, identificá primero si la otra persona está pidiendo un dato, confirmando algo o indicando un próximo paso. Esa función te ayuda a responder incluso si no entendiste una palabra secundaria.
Confirmar es parte de una conversación natural
Pedir confirmación específica —un horario, un nombre o un paso— suena más natural que decir simplemente “I don’t understand”.
Usá bloques de lenguaje reutilizables
No memorices el diálogo completo. Elegí dos frases del bloque anterior y combinalas con vocabulario como “verification”, “permission” o “administrator”. Así podés adaptarte si la conversación cambia.
Errores comunes de hispanohablantes
✕ I have a doubt about this.
✓ I have a question about this.
Para una consulta concreta, “I have a question” es la opción natural.
✕ Can you repeat me that?
✓ Could you repeat that, please?
Con repeat, lo natural es usar directamente el objeto: “repeat that”.
✕ I need that you explain it.
✓ I need you to explain it.
Después de need se usa “person + to + verb”: “I need you to explain it”.
✕ What means this?
✓ What does this mean?
En preguntas con mean se usa el auxiliar does: “What does this mean?”
Mini práctica
Respondé las seis actividades. La corrección aparece en el momento y al final vas a ver tu resultado.