Qué vas a aprender
- Abrir una conversación sobre subir y descargar archivos con una frase clara y adecuada al contexto.
- Usar vocabulario específico de subir y descargar archivos para dar o pedir la información central.
- Confirmar nombres, números, tiempos o próximos pasos sin depender de traducciones literales.
- Pedir aclaraciones y reformular cuando no entendés una parte de la respuesta.
Vocabulario esencial
talle / tamaño
“Do you have this in a larger size?”carpeta
“Save the file in this folder.”cuenta
“I’d like to open an account.”ticket / boleto
“Where can I buy a ticket?”permiso
“Do I need permission to use this area?”seguridad
“Security is a priority for this account.”contraseña
“I forgot my password.”software
“The software needs an update.”archivo adjunto
“I’ve included the document as an attachment.”unidad / disco
“The file is saved on the shared drive.”error de software
“I found a bug in the login screen.”dispositivo
“Try restarting the device.”Frases que realmente podés usar
The upload is still in progress.
Could you send me the file as a PDF?
I don’t have access to that folder.
I’ve attached a screenshot.
I’m getting an error message.
Let me walk you through it.
I’ll open a support ticket.
Who should I contact if I have another question?
I’d rather check now than make a mistake later.
Could we confirm the exact time and date?
That works for me. What should I do next?
Would you mind saying that one more time?
I’m getting an error when I try to sign in.
Diálogo realista
User: The upload is still in progress.
Support: Thanks. That helps narrow it down.
User: Could you send me the file as a PDF?
Support: Of course. I can help with that.
User: Sorry, I didn’t quite catch that. Could you say it again?
Support: Of course. I’ll say it more slowly.
User: I don’t have access to that folder.
Support: Thanks. That helps narrow it down.
User: I’ve attached a screenshot.
Support: Okay. Thanks for explaining that.
User: I’m getting an error message.
Support: Thanks. Let’s check it step by step.
User: Before we finish, I want to make sure I understood the important part.
Support: Of course. Repeat the key information in your own words, and I’ll tell you if anything needs correcting.
User: Okay. If I miss a word, is it fine to ask the other person to repeat just that part?
Support: Absolutely. You can ask them to repeat it, say it more slowly, or write it down if that would help.
User: That’s useful. I sometimes understand the general idea but worry that I missed one important detail.
Support: That happens often. Focus first on names, times, numbers, places, and the action you need to take next.
User: So I don’t need to understand every single word to keep the conversation moving.
Support: Exactly. A short clarification question is usually better than guessing or staying silent.
User: And if I need a moment to think, can I say something like “Let me check”?
Support: Yes. “Let me check,” “Give me a second,” and “Just to confirm” are all natural ways to buy a little time.
User: Great. I feel much more confident about handling this kind of conversation now.
Support: Good. Keep the useful phrases short, practise them out loud, and adapt them to the details you actually need.
User: No, that covers it. Thanks for your help.
Support: You’re welcome. Have a good day.
Cómo suena en inglés natural
Escuchá la función, no cada palabra
En una conversación sobre subir y descargar archivos, identificá primero si la otra persona está pidiendo un dato, confirmando algo o indicando un próximo paso. Esa función te ayuda a responder incluso si no entendiste una palabra secundaria.
Confirmar es parte de una conversación natural
Pedir confirmación específica —un horario, un nombre o un paso— suena más natural que decir simplemente “I don’t understand”.
Usá bloques de lenguaje reutilizables
No memorices el diálogo completo. Elegí dos frases del bloque anterior y combinalas con vocabulario como “size”, “folder” o “account”. Así podés adaptarte si la conversación cambia.
Errores comunes de hispanohablantes
✕ I have a doubt about this.
✓ I have a question about this.
Para una consulta concreta, “I have a question” es la opción natural.
✕ Can you repeat me that?
✓ Could you repeat that, please?
Con repeat, lo natural es usar directamente el objeto: “repeat that”.
✕ I need that you explain it.
✓ I need you to explain it.
Después de need se usa “person + to + verb”: “I need you to explain it”.
✕ What means this?
✓ What does this mean?
En preguntas con mean se usa el auxiliar does: “What does this mean?”
Mini práctica
Respondé las seis actividades. La corrección aparece en el momento y al final vas a ver tu resultado.
Preguntas frecuentes
¿Qué conviene practicar primero en esta situación?
Empezá por una frase para abrir la conversación, una para pedir o dar la información principal y otra para pedir aclaración. Después practicá el diálogo en voz alta.
¿Tengo que memorizar todas las frases?
No. Elegí primero tres o cuatro expresiones que realmente usarías, practicá el diálogo y después agregá alternativas.